CONTACT POLICY

For all inquiries related to orders, products, returns, or general questions, please contact South Shore Iron using the information below.

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CONTACT INFORMATION

South Shore Iron
208 East Main Street
Patchogue, NY 11772

Email:
ssishopadmin@gmail.com

Phone:
(631) 730-8820

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RESPONSE TIME

We aim to respond to all inquiries within 24–48 hours during business days.

Response times may be longer during high-volume periods, product drops, or holidays.

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ORDER SUPPORT

For order-related inquiries, please include:

• Your order number
• Your full name
• Details of your request

Providing this information helps us resolve your request faster.

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BUSINESS HOURS

Monday – Friday: 9AM – 5AM
Saturday: Closed
Sunday: Closed

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We reserve the right to limit or refuse communication that is abusive, inappropriate, or unrelated to our services.