RETURNS & EXCHANGES

We recommend exchanges over refunds to ensure you get the right fit and stay repping South Shore Iron.

RETURN WINDOW

You have 14 days from the date of delivery to request a return.

ELIGIBILITY

  • Item must be unworn and unused
  • Original tags and packaging required
  • Proof of purchase required

START A RETURN OR EXCHANGE

Email ssishopadmin@gmail.com with:

  • Order number
  • Item(s)
  • Reason

Returns must be approved before being sent. Items sent without approval will not be accepted.

Return Address:
South Shore Iron
208 East Main Street
Patchogue, New York 11772

RETURN SHIPPING

  • Customer covers return shipping
  • We cover defective or incorrect items

DAMAGED OR WRONG ITEMS

Inspect your order on arrival. If there’s an issue, email ssishopadmin@gmail.com immediately.

NON-RETURNABLE ITEMS

  • Sale items
  • Limited drops (The Dungeon.)
  • Gift cards
  • Custom items

Worn, used, or washed items will not be accepted.

EXCHANGES

We offer size exchanges if inventory is available.

If your size is sold out, place a new order to secure the item.

EU ORDERS (14-DAY RULE)

EU customers may return orders within 14 days. Items must meet all conditions.

REFUNDS

Approved refunds are issued to your original payment method within up to 10 business days.

If it’s been over 15 business days, contact ssishopadmin@gmail.com.